|
|
Roofing Frequently Asked Questions
Q: How do I know if I need a new roof?
A: Throughout the hot and cold seasons, your shingles have a tendency to
expand and contract. This process can cause small gaps to form and the adhesive
of the silicon to deteriorate. These symptoms are basic general wear and tear
issues that develop gradually through a long period of time. Generally, it’s
best to have one of our adjusters assess your roof every 6 to 8 years from the
date of your previous roof installation.
Q: When should I file a claim?
A: Under obvious extreme conditions, you should definitely contact your
insurance company to report a claim. However, for minor leaks or damages that
can cost less than your deductible, we urge you to consider using your insurance
company to assist you for larger repair issues such as a roof replacement. Our
adjusters can conduct a free inspection under 30 minutes to provide you with the
best course of action as well as provide you with insurance assistance.
Q: Does a claim raise my premium and can my insurance company drop me?
A: For wind and hail claims, your insurance company can not drop you or
raise your premium due to you placing a new claim. In cases of massive
catastrophe, the cost of an insurance company’s national average may raise a
small amount in order to make up for the lost to stay in business.
Q: How long does it take to process a claim?
A: Depending on your insurance adjusters’ work load, weather conditions,
and other factors, it can take approximately 5 to 10 business days for
Brotherhood Roofing to effectively process your claim for you.
Q: What is the length of time for a full roof replacement?
A: Under city ordinance, we can begin the tear off process no earlier
than 7am and begin heavy machinery no earlier than 8am. Typically, a re-roof of
just one layer of shingles on a one story house will only take just one day!
Facing unexpected additional construction, large roof replacement projects, or a
number of other scenarios, will take no more than just two full days for a full
roof replacement including a thorough clean up.
Q: Are there services in my area?
A: We proudly offer services in Collin County, Denton County, Dallas
County, and Tarrant County. For services out of these areas please click on the
“Contact Us” link and request your free inspection. One of our adjusters will
contact you as soon as we receive your request.
Q: Do I need to be present for the free inspection?
A: In order for our adjusters to provide you with the most accurate
assessment, it may be in your best interest to be present during our inspection.
There may be vital questions that can be of concern to you regarding your roof
and/or your property that we might need to explain and demonstrate situations to
you in person. We are committed to providing convenience to our customers, and
we are excellent in working with your schedule.
Q: Is it safe to place a second or third layer of shingles on top of each
other?
A: Under any circumstances, it is absolutely not a wise decision to “over
lay” or install multiple layers. Installing two or three layers can put up to
720lbs per 100sq ft! This can cause a tremendous amount of permanent cosmetic
damages such as bowing effects in your decking sheets. Multiple layers can also
put excessive weight on your rafters that can cause them to split and even
possible snap.
Q: What are the benefits of proper ventilation?
A: Increasing the amount of proper ventilation in your attic can
significantly reduce your utility bill, and prolong the life span of your
shingles.
Q: What are hail impact resistant shingles and how can I benefit from them?
A: Hail impact resistant shingles are designed to resist the effects of
severe weather such as wind and hail, as well as miscellaneous debris such as
tree limbs. These shingles meet a very difficult requirement known as “Class 4”
which is set by the Underwriters Laboratories (UL) and the American Society for
Testing and Materials (ASTM International). Some major insurance companies may
offer you a homeowner’s premium discount for using shingles that receive this
“Class 4” rating. Ask your Brotherhood Roofing adjuster for more details about
“Class 4” shingles today.
http://www.tdi.state.tx.us/home/roofingx.html
|
|
